Dana55 is committed to protecting the privacy and personal data of every member. This document clearly explains how we collect, use, store, and safeguard your information in accordance with the Malaysia Personal Data Protection Act 2010 (PDPA).
Welcome to the dana55 Privacy Policy. This document is designed to give you a clear and transparent understanding of how our platform handles your personal data — from the moment you first visit our website through the entire period you are an active member.
Dana55 ("Platform", "We", "Company") acts as the data controller for all personal information collected through our platform, including the dana55.fun website and our official mobile app. We operate in compliance with the provisions of Malaysia Personal Data Protection Act 2010 (PDPA) and take our responsibilities as a data controller very seriously.
This Privacy Policy applies to all visitors, registered users, and active members of the dana55 platform. If you use our platform on behalf of a company or organisation, you agree that such entity is also bound by this Privacy Policy.
This Privacy Policy should be read together with Terms and Conditions and Responsible Gaming Policy dana55. These three documents together form a comprehensive user protection framework.
Dana55 only collects data that is strictly necessary to provide platform services safely and efficiently. The following are the categories of data we collect and the purpose of each:
| Data Categories | Data Examples | Collection Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, identity card number | Identity verification (KYC), fraud prevention |
| Contact Data | Email address, phone number | Account communications, security notifications |
| Financial Data | Bank account details, transaction records | Deposit and withdrawal processing |
| Technical Data | IP address, device type, web browser | Account security, fraud detection |
| Usage Data | Gaming history, platform activity | Service improvement, responsible gaming |
| Communication Data | Customer support logs, feedback | Complaint resolution, quality improvement |
We also collect data automatically when you use our platform, including session information, platform performance data, and cookie information. All data collection is carried out transparently and for legitimate purposes.
Dana55 never collects sensitive data such as health information, religious beliefs, or political views unless explicitly required by law or with your express consent.
Every piece of data we collect is used for a clear and lawful purpose. dana55 uses your personal data for the following purposes:
Dana55 will not use your data for any purpose beyond those stated above without first obtaining your consent.
Every personal data processing activity carried out by dana55 is grounded in a valid legal basis under Malaysia's PDPA and internationally recognised data protection principles:
You may withdraw your consent for marketing activities at any time by updating your communication settings in your account or by contacting the dana55 customer support team.
Dana55 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. This is our absolute commitment to all members.
However, in certain limited situations, we may share your data with the following parties:
All third parties who receive your data are required to comply with data protection standards equivalent to our own policy and are not permitted to use that data for any other purpose.
Dana55 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by applicable Malaysian law.
On the technical security front, dana55 implements comprehensive multi-layered protection measures:
Dana55's server infrastructure is hosted in licensed data centres with ISO 27001 security certification. All data is automatically backed up and securely stored at separate locations to ensure service continuity.
Dana55 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. The following are the types of cookies we use:
You can manage or delete cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality of some platform features. For detailed guidance on managing cookies across different browsers, please refer to your browser's help documentation.
As a dana55 member and data subject under Malaysia's PDPA, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of all these rights:
Request a copy of the personal data we hold about you at any time.
Request correction of inaccurate or incomplete data in our records.
Request deletion of your data when it is no longer needed, subject to legal obligations.
Object to the processing of your data for direct marketing purposes at any time.
Receive your data in a structured, machine-readable format for portability.
Request restriction of your data processing under certain circumstances as provided by law.
To exercise any of the above rights, please contact our data protection team by email at [email protected] or via live chat on the platform. We will process your request within thirty (30) calendar days from the date of receipt.
Some data deletion requests may not be fully fulfilled if the relevant data is required to meet legal obligations or to defend legitimate legal claims. In such cases, we will clearly inform you of the reason and the required retention period.
As a responsibly operated gaming platform, dana55 is legally required to carry out a Know Your Customer (KYC) process for all members before their first withdrawal is processed. This is more than an operational requirement — it is an important safeguard for you and for a healthy platform ecosystem.
Documents that may be requested during the KYC process include:
All submitted KYC documents are handled with the highest level of confidentiality. These documents are used solely for verification and legal compliance purposes, and are not shared with any other party except as stated in Section 5 above.
In the course of platform operations, your personal data may be transferred to and processed in countries other than Malaysia. This occurs primarily in the context of using international cloud infrastructure services that support dana55 operations.
When such data transfers occur, dana55 ensures that:
The dana55 platform is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children or underage minors. Our registration process includes age verification steps specifically designed to prevent sign-ups by underage individuals.
If we become aware that we have inadvertently collected personal data from individuals under 18 years of age, we will take immediate action to delete that data and terminate the relevant account. If you have any concerns regarding this matter, please contact us immediately.
Dana55 has appointed a Data Protection Officer (DPO) responsible for ensuring compliance with this Privacy Policy and handling privacy-related inquiries from members.
For any inquiries, requests, or complaints regarding your privacy and personal data protection, you may contact us via:
We are committed to responding to all privacy-related inquiries within seven (7) business days. For more complex cases, additional time may be required, but we will keep you informed of the progress.
If you are not satisfied with how we have handled your privacy complaint, you have the right to lodge a complaint with Malaysia Department of Personal Data Protection (JPDP) which is the data protection regulatory authority in Malaysia.
Privacy is more than a document — it is our work culture. From technical infrastructure to operational processes, every aspect of dana55 is designed with member privacy as the top priority.
All data transmitted between your device and the dana55 platform is protected with 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia.
Dana55 is fully compliant with the Malaysia Personal Data Protection Act 2010. We undergo regular compliance audits and continuously update our practices in line with the latest legal developments.
We have never sold and will never sell member personal data to any third party for commercial purposes. Your data is used solely to support the services you use.
Through your account portal, you can access, update, or request deletion of your personal data at any time. Your privacy rights are real and enforceable.
Dana55 has a comprehensive security incident response procedure. In the event of any incident affecting your data, we will notify you within 72 hours.
Dana55's data protection infrastructure and practices are regularly audited by recognised independent cybersecurity firms, ensuring our protection standards consistently align with industry best practices.
Join over 500,000 Malaysian players who have trusted dana55 as their gaming platform of choice — backed by an uncompromising commitment to privacy and data security.